Artificial Intelligence is the simulation of human intelligence processes by machines, especially computer systems. These processes include learning (the acquisition of information and rules for using the information), reasoning (using the rules to reach approximate or definite conclusions), and self-correction.
Chatbots can be thought of as the spokesperson for AI. It's an accessible form of AI that is commonly put to use in businesses across sales and service departments and in the consumer app and device market.
Machine Learning based on historical trend of events machine learns what will be the next action and guided with corrective path.
Robotic Process Automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions.
Process Mining helps organizations to discover and visualize all business processes across the enterprise and it's efficient algorithms can analyze vast amounts of data in real-time, contributing to an end-to-end operational intelligence platform.
Natural Language Processing (NLP) is the processing of human language by a computer program. NLP includes text translation, sentiment analysis, pattern recognition and speech recognition.